FAQs

Creative Dashboard

Why Is My Creative Dashboard Empty?

Mobile

Does RadioPromoHub Have An App? How Do I Access RadioPromoHub On My Smart Phone?

Login

Why Isn't My Password Working?

Super Admin

Configure System Settings

Main Settings Preview Settings

Config Mail List

Setting Up User Notifications

Client Management

Client List

Add A New Client Editing A Client Deleting A Client

Client Profiles

Client Profile Overview Uploading Client Proposals Search, Download Or Delete A Client Proposal Updating Client Profile Picture

User Management

User Groups

User Group Overview Moving A User To A Different User Group

User Details

Adding a New User Editing a User Delete a User

Daypart Manager

Adding a New Daypart Editing a Daypart

Prize Management

New Prize Giveaway

Create a New Giveaway

View All Giveaways

Editing a Giveaway Exporting Winners to Excel Document View Giveaway Winner List

Winner List

Winner Info & Media Files Overview Download Individual Winner Info Into A PDF Edit Winner's Information Send An Email To An Individual Winner Add Files/Audio To A Contest Winner

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Creative Management

Creative Dashboard

Writing A Script In RadioPromoHub Creating A New Recurring Creative Task Writing & Uploading a Script

Remotes

Remote Dashboard

Approve Remote and Assign Team Remote Dashboard Overview Creating a Remote Wrap-Up Presentation

Remote Tools

Booking A New Remote Revise a Remote Cancel a Remote Submitting Talkpoints to a Remote

Events

Event Management

Submitting an Event Request Creating a Station Event View & Add New Promo Items Promo Dashboard Overview

On Air Mentions

Mention Management

Creating a New On Air Mention Editing an On Air Mention Seeing All Execution Times of a Mention

Texting

Texting Admins

Texting Reports Search Full Texting Log Creating a New Texting Bounce Back Message

Texting Platform

Favorited Text Messages User Database Overview Creating a Texting Keyword Blocking a Texter

Promotions

Promo Requests

Submitting a Promo Request Approving a Promo Request Declining a Promo Request Mark Promo Request As Complete View Completed Promo Requests

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