FAQs

Creative Dashboard

• Why Is My Creative Dashboard Empty?

Mobile

• Does RadioPromoHub Have An App?
• How Do I Access RadioPromoHub On My Smart Phone?

Login

• Why Isn't My Password Working?

Super Admin

Configure System Settings

• Main Settings
• Preview Settings

Config Mail List

• Setting Up User Notifications

Client Management

Client List

• Add A New Client
• Editing A Client
• Deleting A Client

Client Profiles

• Client Profile Overview
• Uploading Client Proposals
• Search, Download Or Delete A Client Proposal
• Updating Client Profile Picture

User Management

User Groups

• User Group Overview
• Moving A User To A Different User Group

User Details

• Adding a New User
• Editing a User
• Delete a User

Daypart Manager

• Adding a New Daypart
• Editing a Daypart

Prize Management

New Prize Giveaway

• Create a New Giveaway

View All Giveaways

• Editing a Giveaway
• Exporting Winners to Excel Document
• View Giveaway Winner List

Winner List

• Winner Info & Media Files Overview
• Download Individual Winner Info Into A PDF
• Edit Winner's Information
• Send An Email To An Individual Winner
• Add Files/Audio To A Contest Winner

View all (9)

Creative Management

Creative Dashboard

• Writing A Script In RadioPromoHub
• Creating A New Recurring Creative Task

Remotes

Remote Dashboard

• Approve Remote and Assign Team
• Remote Dashboard Overview
• Creating a Remote Wrap-Up Presentation

Remote Tools

• Booking A New Remote
• Revise a Remote
• Cancel a Remote
• Submitting Talkpoints to a Remote

Events

Event Management

• Submitting an Event Request
• Creating a Station Event
• View & Add New Promo Items
• Promo Dashboard Overview

On Air Mentions

Mention Management

• Creating a New On Air Mention
• Editing an On Air Mention
• Seeing All Execution Times of a Mention

Texting

Texting Admins

• Texting Reports
• Search Full Texting Log
• Creating a New Texting Bounce Back Message

Texting Platform

• Favorited Text Messages
• User Database Overview